# Account not created

**URL:** <https://community.jupiter.money/t/account-not-created/49281>\
**Category:** Help\
**Created:** [13 December 2023 14:05 UTC](https://community.jupiter.money/t/account-not-created/49281 "2023-12-13T14:05:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Utk2103](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/utk2103/32/21439_2.png) [@Utk2103](https://community.jupiter.money/u/Utk2103)\
**Post date:** [13 December 2023 14:05 UTC](https://community.jupiter.money/t/account-not-created/49281/1 "2023-12-13T14:05:25Z")

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Your account application was rejected by our System. We are not able to open account for you

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**Author:** ![yagnesh01](https://sea2.discourse-cdn.com/flex020/user_avatar/community.jupiter.money/yagnesh01/32/14597_2.png) [@yagnesh01](https://community.jupiter.money/u/yagnesh01)\
**Post date:** [14 December 2023 02:37 UTC](https://community.jupiter.money/t/account-not-created/49281/2 "2023-12-14T02:37:12Z")

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@Utk2103 it is recommended that you send an email to support@jupiter.money and include the details like phone number and email address being used for opening the account.