Account credit not happening

I’m not able to add money to my jupiter bank account. When I called jupiter customer care number they just put me on the hold after saying my account is freezed.

@Abhinav_Goyal please read this blog. It should help you with the next steps -

Hmm… Yeah let’s see how much time it takes to them to reply.

But I’m able to withdraw my saving account balance but not able ot withdraw my fixed deposit money because that need to be transferred to the saving account first which is credit freezed.

Yeah but the Jupiter money should improve the calling service as when I call the Jupiter customer care they transfer my call to some where and it keeps on the hold.

@yagnesh01 thanks for your reply and the supportive message. My account have been unfreezed after I explained the source of my funds.

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