Help

Bugs This is one place to share all Bugs you might come across. We’ll do our best to fix the Bug you’ve raised

Topic	Replies	Views	Activity
Account have been frozen Help	501	8802	19 April 2024
Jupiter App is not opening Bugs	26	4169	3 February 2024
My account is still blocked Help	41	992	29 April 2023
Mobile number update Help	12	7942	1 February 2024
Process for service requests - Please follow this (Important) Help Hey folks! Hope everyone is well. We’ve been noticing a lot of people raising service issues in the community without going through support channels first. Let’s follow a process to ease things out: If you face any…	0	2753	5 October 2021
Debit card Transaction succesfull but amount not reflected Help debit-card	69	2287	6 May 2023
Account balance & transactions not synced Bugs	9	974	2 November 2023
Job scam report lost money recover Help	58	3537	18 February 2024
Metal debit card on salary account Help	21	955	29 December 2023
Federal Bank UPI down? Help	16	1567	4 August 2022
Not able to open account Help	22	3121	10 October 2023
Rupay Credit Card card issues Help credit-card	16	2416	12 January 2024
Login to FedMobile App Help	16	4259	19 August 2022
Mobile number change or close Jupiter account Help	22	11370	16 January 2024
Account freeze and credit freeze Help	27	3134	14 November 2023
Mobile Internet Banking , Autopay Help	12	722	8 March 2023
Unable to open account for you Help	9	3975	23 January 2024
Typo Error in Gift Card Number Bugs	16	533	20 July 2023
Translucent screen after opening Bugs	21	429	29 August 2023
App crashes Bugs debit-card	10	999	3 June 2022
Account opening Bug Help	13	719	12 March 2024
Jupiter is not found in my Aadhar bank mapper Help aadhar , kyc	12	1264	11 August 2022
Jupiter holding 20000 of my friends money Help	10	727	11 March 2023
Not able to login to Jupiter App Help	9	1348	9 May 2023
Issue in starting a salary account Help	18	931	5 October 2023
How can i change my mobile number on jupiter account Help product-updates	11	3653	22 July 2023
Jupiter RuPay credit card all transactions failing Bugs	57	1429	19 April 2024
All seats are taken Help	29	3142	7 November 2023
Is physical reprint of instant e-pan valid for kyc? Help	13	4561	2 October 2022
Federal Bank mailing about KYC Update Help	37	2756	1 February 2024
Account Aggregator glitch Bugs	26	551	18 April 2023
Transactions on 23 March are not captured Bugs	9	415	25 March 2023
UPI transaction. Money is debited from bank account but not received at the receiver end Help	11	3723	11 February 2024
Facing Problem Deleting Pots Help	9	354	25 April 2023
App not working in phone Help	14	1577	9 June 2022
Debit card and Cheque book Bugs	20	1052	19 October 2022
Debit card issue Help	24	1585	22 February 2024
External mutual fund dashboard not showing Help	20	903	15 February 2024
Not able to access the app Help	21	1545	30 May 2023
Not able to open the Jupiter Application Help	9	665	15 November 2022
Amazon pay balance to Jupiter Transfer? Help	11	1008	24 February 2023
Lost acces to Jupiter bank account Help	18	797	15 November 2023
Downgraded to Basic level even if my NRV was greater than 10k Help	22	711	4 November 2023
Unable to change registered mobile number Help	13	1624	1 July 2023
Bill Payment Not completed Help bill	13	773	3 June 2023
Is it possible to not have both (virtual and physical) debit card Help debit-card	11	1472	30 May 2023
Invalid application bug Bugs	13	404	15 July 2023
'connect with google' option in external funds Bugs	23	974	27 February 2023
Mobile phone number update pe Help	29	474	28 March 2024
Pot deleted but amount not credited in account Bugs	14	604	31 December 2023