# General

**URL:** https://community.jupiter.money/c/general/68.md

[Latest](https://community.jupiter.money/latest.md) · [Categories](https://community.jupiter.money/categories.md) · [Tags](https://community.jupiter.money/tags.md)

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## [Welcome to the community 👋🏼](https://community.jupiter.money/t/welcome-to-the-community/38048)

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**Author:** [@TheJupiterApp](https://community.jupiter.money/u/TheJupiterApp)\
**Replies:** 0\
**Last updated:** [12 October 2022 09:12 UTC](https://community.jupiter.money/t/welcome-to-the-community/38048 "2022-10-12T09:12:36Z")

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Hello! :hyper\_wave: Welcome to the Jupiter community :jupiter: The inner circle for all things money, tech, and out-of-the-world ideas :brain: So, what happens on Planet Jupiter? 🤔 :ear: We listen. Whether you’re…

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## [Break the Ice, Introduce Yourself](https://community.jupiter.money/t/break-the-ice-introduce-yourself/90)

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**Author:** [@sahil-sorathiya](https://community.jupiter.money/u/sahil-sorathiya)\
**Replies:** 149\
**Last updated:** [8 June 2026 05:58 UTC](https://community.jupiter.money/t/break-the-ice-introduce-yourself/90 "2026-06-08T05:58:05Z")

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“People maketh community” is as true as “Manners maketh Man”. Get to know all the people here and let them know a little about you? Your interests, your work and maybe what got you here?! PS: You never know who you mig…

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## [About the General category](https://community.jupiter.money/t/about-the-general-category/31423)

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**Author:** [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Replies:** 0\
**Last updated:** [28 April 2022 05:50 UTC](https://community.jupiter.money/t/about-the-general-category/31423 "2022-04-28T05:50:31Z")

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Off-topic threads that don’t fit anywhere else :grimacing: Happy posting!

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## [Re-open Jupiter account](https://community.jupiter.money/t/re-open-jupiter-account/55043)

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**Author:** [@Sujayraj](https://community.jupiter.money/u/Sujayraj)\
**Replies:** 10\
**Last updated:** [25 September 2026 05:57 UTC](https://community.jupiter.money/t/re-open-jupiter-account/55043 "2026-09-25T05:57:29Z")

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When will Jupiter allow users who have closed Jupiter account before to reopen account? We really wanna use jupiter, please start work on this.

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## [If I create a FD from Jupiter, will that amount continue to be considered for the PRO status?](https://community.jupiter.money/t/if-i-create-a-fd-from-jupiter-will-that-amount-continue-to-be-considered-for-the-pro-status/43507)

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**Author:** [@Akshit\_Gupta](https://community.jupiter.money/u/Akshit_Gupta)\
**Replies:** 10\
**Last updated:** [15 September 2026 05:37 UTC](https://community.jupiter.money/t/if-i-create-a-fd-from-jupiter-will-that-amount-continue-to-be-considered-for-the-pro-status/43507 "2026-09-15T05:37:24Z")

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Recently, Jupiter has launched the FD offering. If I make a FD of 10k and remove the money from pot, will I still be the pro user?

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## [Branch contact](https://community.jupiter.money/t/branch-contact/50923)

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**Author:** [@Prince\_PS](https://community.jupiter.money/u/Prince_PS)\
**Replies:** 5\
**Last updated:** [8 September 2026 05:54 UTC](https://community.jupiter.money/t/branch-contact/50923 "2026-09-08T05:54:07Z")

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Hi, Is there any physical office for Jupiter? As the account facility is provide by federal bank,can we visit any Federal bank branch for getting served?

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## [Receiving Salary & Honorarium Payments in My Jupiter Salary Account](https://community.jupiter.money/t/receiving-salary-honorarium-payments-in-my-jupiter-salary-account/59374)

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**Author:** [@SayanBhowmick23](https://community.jupiter.money/u/SayanBhowmick23)\
**Replies:** 1\
**Last updated:** [28 August 2026 05:23 UTC](https://community.jupiter.money/t/receiving-salary-honorarium-payments-in-my-jupiter-salary-account/59374 "2026-08-28T05:23:40Z")

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Well, hello Community! I have been using Jupiter since 2022, and I’ve genuinely loved the experience so far. Recently, my Jupiter Savings Account was upgraded from Pro to Salary. :slightly\_smiling\_face: I have a questi…

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## [Minimum age of opening an account](https://community.jupiter.money/t/minimum-age-of-opening-an-account/50205)

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**Author:** [@derpspears](https://community.jupiter.money/u/derpspears)\
**Replies:** 3\
**Last updated:** [26 August 2026 05:29 UTC](https://community.jupiter.money/t/minimum-age-of-opening-an-account/50205 "2026-08-26T05:29:31Z")

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Hi, I am about to turn 18 next week and was wondering if i can open an account one day after i turn 18… What is the minimum age requirement of this account…?

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## [Delink account](https://community.jupiter.money/t/delink-account/53269)

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**Author:** [@Aadit\_Shah](https://community.jupiter.money/u/Aadit_Shah)\
**Replies:** 4\
**Last updated:** [1 July 2026 08:34 UTC](https://community.jupiter.money/t/delink-account/53269 "2026-07-01T08:34:54Z")

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How to withdraw consent for unused bank accounts tracking in app. I’m unable to see balance option as mentioned in FAQs

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## [Jupiter not showing in UPI app list anymore?](https://community.jupiter.money/t/jupiter-not-showing-in-upi-app-list-anymore/58426)

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**Author:** [@Sreeharimkl](https://community.jupiter.money/u/Sreeharimkl)\
**Replies:** 7\
**Last updated:** [19 June 2026 04:59 UTC](https://community.jupiter.money/t/jupiter-not-showing-in-upi-app-list-anymore/58426 "2026-06-19T04:59:59Z")

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Is anyone else facing this? After the latest Jupiter update, the app has completely disappeared from the UPI app list for me on Amazon, Flipkart, Myntra, Meesho, and a few other apps. Because of this, I can’t complete t…

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## [Internship Opportunity](https://community.jupiter.money/t/internship-opportunity/58274)

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**Author:** [@Divya\_Prakash](https://community.jupiter.money/u/Divya_Prakash)\
**Replies:** 2\
**Last updated:** [5 June 2026 07:45 UTC](https://community.jupiter.money/t/internship-opportunity/58274 "2026-06-05T07:45:03Z")

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Hello, My name is Divya Prakash and I’m currently pursuing B.Tech in Computer Science and Engineering at VIT. I’m passionate about technology, software development, and continuously learning new tools and technologies. …

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## [Re-kyc issues how to solve](https://community.jupiter.money/t/re-kyc-issues-how-to-solve/54654)

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**Author:** [@Akash\_Rajesh](https://community.jupiter.money/u/Akash_Rajesh)\
**Replies:** 5\
**Last updated:** [27 April 2026 12:07 UTC](https://community.jupiter.money/t/re-kyc-issues-how-to-solve/54654 "2026-04-27T12:07:37Z")

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I am in another country. So i cant receive any sms and hemce the otp. How i can do my kyc through mail or somthing

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## [CANT CREATE NEW POTS](https://community.jupiter.money/t/cant-create-new-pots/57793)

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**Author:** [@Sujata\_Ayarkar](https://community.jupiter.money/u/Sujata_Ayarkar)\
**Replies:** 1\
**Last updated:** [23 April 2026 07:17 UTC](https://community.jupiter.money/t/cant-create-new-pots/57793 "2026-04-23T07:17:34Z")

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Can’t create new pots, cant acess customer support. Need to talk to customer care who can understand the problem and help this automated reply not helpful.

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## [UNACCEPTABLE TICKET RAISED ](https://community.jupiter.money/t/unacceptable-ticket-raised/57760)

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**Author:** [@Abhishek\_Keshri\_17](https://community.jupiter.money/u/Abhishek_Keshri_17)\
**Replies:** 1\
**Last updated:** [20 April 2026 07:58 UTC](https://community.jupiter.money/t/unacceptable-ticket-raised/57760 "2026-04-20T07:58:09Z")

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I have requested freeze on april 13 due to phone lost. And now my phone number was recovered . Ticket was issue for dormancy but here requeste by me for freeze. So please changes ticket dormancy to self-freeze.i asked to…

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## [Change of address](https://community.jupiter.money/t/change-of-address/57111)

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**Author:** [@Kauntik\_Gupta](https://community.jupiter.money/u/Kauntik_Gupta)\
**Replies:** 1\
**Last updated:** [16 April 2026 14:43 UTC](https://community.jupiter.money/t/change-of-address/57111 "2026-04-16T14:43:00Z")

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How do I change my communication address if it is different from my permanent address? What are address proofs that can be submitted in such cases

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## [Not getting habits/Auto-SIP in Pots](https://community.jupiter.money/t/not-getting-habits-auto-sip-in-pots/57606)

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**Author:** [@Anand\_Sinha13](https://community.jupiter.money/u/Anand_Sinha13)\
**Replies:** 1\
**Last updated:** [1 April 2026 10:44 UTC](https://community.jupiter.money/t/not-getting-habits-auto-sip-in-pots/57606 "2026-04-01T10:44:33Z")

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Hey, I am a new user of Jupiter, earlier I was using Fi Money (which is now being shut down). In Fi there was an option called smart deposits in which I was able to create auto-SIPs to invest some money daily/weekly/mon…

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## [Travel Tips After Getting Dubai Visa for Bhutan Passport Holder](https://community.jupiter.money/t/travel-tips-after-getting-dubai-visa-for-bhutan-passport-holder/57591)

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**Author:** [@liamrourke](https://community.jupiter.money/u/liamrourke)\
**Replies:** 0\
**Last updated:** [1 April 2026 07:11 UTC](https://community.jupiter.money/t/travel-tips-after-getting-dubai-visa-for-bhutan-passport-holder/57591 "2026-04-01T07:11:45Z")

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Planning your journey after receiving your Dubai Visa for Bhutan Passport Holder can make your trip smoother and more enjoyable. With the right preparation, you can experience Dubai without any hassle. 1. Keep Your Docu…

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## [Unauthorized MF transactions through my Jupiter account.](https://community.jupiter.money/t/unauthorized-mf-transactions-through-my-jupiter-account/57573)

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**Author:** [@akshnoty](https://community.jupiter.money/u/akshnoty)\
**Replies:** 1\
**Last updated:** [30 March 2026 05:37 UTC](https://community.jupiter.money/t/unauthorized-mf-transactions-through-my-jupiter-account/57573 "2026-03-30T05:37:46Z")

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Hi everyone, I’m facing a serious issue with my Jupiter account and need urgent help or guidance from the community. Over the past few days, multiple mutual fund transactions have been getting executed from my account w…

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## [Is there any benefits for refering?](https://community.jupiter.money/t/is-there-any-benefits-for-refering/54680)

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**Author:** [@Pushkar1611](https://community.jupiter.money/u/Pushkar1611)\
**Replies:** 9\
**Last updated:** [26 February 2026 06:24 UTC](https://community.jupiter.money/t/is-there-any-benefits-for-refering/54680 "2026-02-26T06:24:39Z")

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Is there any benefits for refering ?

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## [Pay Your Credit Card Bills directly via UPI or Bank Transfer](https://community.jupiter.money/t/pay-your-credit-card-bills-directly-via-upi-or-bank-transfer/49326)

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**Author:** [@saurabh.s](https://community.jupiter.money/u/saurabh.s)\
**Replies:** 8\
**Last updated:** [2 February 2026 09:56 UTC](https://community.jupiter.money/t/pay-your-credit-card-bills-directly-via-upi-or-bank-transfer/49326 "2026-02-02T09:56:21Z")

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You can make Credit Card bill payment using the below mentioned UPI IDs Credit Card UPI ID AU Small Finance Bank AUCC\<Your 10 digit registered mobile number\>\<last 4 digits of your Credit Card\>@AUBANK Axis Bank …

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## [Statement stamping for visa ](https://community.jupiter.money/t/statement-stamping-for-visa/57113)

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**Author:** [@Gokul\_R](https://community.jupiter.money/u/Gokul_R)\
**Replies:** 0\
**Last updated:** [23 January 2026 05:57 UTC](https://community.jupiter.money/t/statement-stamping-for-visa/57113 "2026-01-23T05:57:40Z")

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Hi Is it possible that i can stamp my bank statement via federal bank for visa application?

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## [New Reward structure for CSB card?](https://community.jupiter.money/t/new-reward-structure-for-csb-card/54783)

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**Author:** [@ItzHolmes](https://community.jupiter.money/u/ItzHolmes)\
**Replies:** 9\
**Last updated:** [6 January 2026 04:47 UTC](https://community.jupiter.money/t/new-reward-structure-for-csb-card/54783 "2026-01-06T04:47:50Z")

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So i got this ad for Jupiter CSB card. Is this true. If true could you also allow some of Visa edge card holders to apply for rupay. The fedral visa edge card seems to be dead atleast allow us to close and apply for c…

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## [Best Financial Forums List](https://community.jupiter.money/t/best-financial-forums-list/48469)

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**Author:** [@alexnazy](https://community.jupiter.money/u/alexnazy)\
**Replies:** 6\
**Last updated:** [2 January 2026 05:09 UTC](https://community.jupiter.money/t/best-financial-forums-list/48469 "2026-01-02T05:09:31Z")

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Hi Friends, During the Prototype testing one of our community members introduced me to FinTalks. This got me thinking about the difference forums where you can get to hang out with like minded people. I would like to …

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## [Okay so this happened because of my Scapia card…](https://community.jupiter.money/t/okay-so-this-happened-because-of-my-scapia-card/56621)

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**Author:** [@gannu20025](https://community.jupiter.money/u/gannu20025)\
**Replies:** 0\
**Last updated:** [28 November 2025 06:04 UTC](https://community.jupiter.money/t/okay-so-this-happened-because-of-my-scapia-card/56621 "2025-11-28T06:04:12Z")

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Hey all, Just sharing my experience with Scapia because I’ve been using their Skypo platform for 2+ years now. The travel rewards are good, but the coolest part has honestly been the random experiences they throw at you. …

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## [Have you ever visited a Federal Bank branch?](https://community.jupiter.money/t/have-you-ever-visited-a-federal-bank-branch/56491)

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**Author:** [@thisisag](https://community.jupiter.money/u/thisisag)\
**Replies:** 0\
**Last updated:** [6 November 2025 16:24 UTC](https://community.jupiter.money/t/have-you-ever-visited-a-federal-bank-branch/56491 "2025-11-06T16:24:05Z")

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Have you ever visited a Federal Bank branch as a Jupiter customer? If so, could you please share your experience regarding the assistance you received? Specifically, did the branch staff provide you with the same level o…

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## [Statement download ](https://community.jupiter.money/t/statement-download/56456)

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**Author:** [@SRIDHAR\_PADMANABAN](https://community.jupiter.money/u/SRIDHAR_PADMANABAN)\
**Replies:** 1\
**Last updated:** [3 November 2025 05:59 UTC](https://community.jupiter.money/t/statement-download/56456 "2025-11-03T05:59:03Z")

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How to download statement from Jupiter app?

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## [Android vs iOS - Who's side are you on?](https://community.jupiter.money/t/android-vs-ios-whos-side-are-you-on/43342)

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**Author:** [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Replies:** 39\
**Last updated:** [30 July 2025 16:56 UTC](https://community.jupiter.money/t/android-vs-ios-whos-side-are-you-on/43342 "2025-07-30T16:56:31Z")

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Hello friends, The time has come. The 2 platforms have been in an all out war for a very long time! We would like to know what the Community would choose. :android: :crossed\_swords: :ios: poll Both iOS and Android …

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## [I cant find the metal debit card option!](https://community.jupiter.money/t/i-cant-find-the-metal-debit-card-option/55541)

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**Author:** [@MAHILAL](https://community.jupiter.money/u/MAHILAL)\
**Replies:** 0\
**Last updated:** [24 June 2025 08:45 UTC](https://community.jupiter.money/t/i-cant-find-the-metal-debit-card-option/55541 "2025-06-24T08:45:20Z")

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I cant find the metal debit card buying option. anyone help with the exact details or when i comes in an update!

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## [How to buy metal debit card](https://community.jupiter.money/t/how-to-buy-metal-debit-card/55415)

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**Author:** [@MAHILAL](https://community.jupiter.money/u/MAHILAL)\
**Replies:** 0\
**Last updated:** [9 June 2025 04:37 UTC](https://community.jupiter.money/t/how-to-buy-metal-debit-card/55415 "2025-06-09T04:37:34Z")

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how can i order it!

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## [Secret project | Are you in?](https://community.jupiter.money/t/secret-project-are-you-in/55327)

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**Author:** [@Shawnpinto](https://community.jupiter.money/u/Shawnpinto)\
**Replies:** 5\
**Last updated:** [2 June 2025 04:57 UTC](https://community.jupiter.money/t/secret-project-are-you-in/55327 "2025-06-02T04:57:02Z")

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We’re inviting you to build India’s best RuPay credit card. Do you want it to be lifetime free? Do you want more cashback? Discount on bills? Maybe you’d also want a unicorn or a complimentary Lamborghini as a welcome…

[Next page](https://community.jupiter.money/c/general/68.md?page=1)
